Marketing Strategy Street Sign

 

Marketers have a pivotal role and a fundamental responsibility to contribute to bottom-line numbers. To be an earnings asset, a marketing leader must execute auspicious projects.  

Attaining an optimal ROI requires advanced planning and a rigorous process of framing the initiative.  When creating a campaign, producing new content, generating a channel mix, preparing a go-to-market plan or designing an experience, the team must first tackle the ‘why’.

Finish the statement – We are investing time and resources in this project because ….

Be clear on the answer, which should include the benefit to the company and the value to customers.

Next is alignment. Does the project support business objectives and current priorities?  Is there alignment to the buyer’s reasoning and requisites? There needs to be specific orientations, meaning that you define the project alliance with company objectives and customer intent, and identify the priority association.

Continue reading “Profit-Producing Projects – Beyond the Buzzwords”

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The Brand Lens

These the elements that shape and influence how people perceive your company through a variety of communication practices, forms, networks and conduits. 

The key component is to infuse points of parity with a distinguishing presence, which set a precedence for profitable interest through targeted engagement.

First step is a Brand Audit to evaluate and compare existing assets, equity, angles and content mix.

A good exercise is a candid SWOT Analysis – of just the brand, not the business.  Identify only 2-3 for each quadrant [strengths, weaknesses, opportunities, threats]. List them in order of priority and then set strategies for reinforcement and optimization.

Continue reading “Brand Anatomy – The Brand Lens (Part II)”

 

Brand Foundation

First, take time to create your Mission, Vision and Purpose. While some consider this exercise to be ‘fluff’, there is a strategic gain from articulating the ‘who, what, where, when… and most especially why’. 

Defining these statements forces a clear delineation of intent, direction, target audience and a “North Star” conduit. It characterizes the company in comparison to the competition which obligates differentiation. Lastly, it sharpens the view for the team.

Simply put, it takes a world map and narrows it down to a profit-bearing destination.

A straightforward example for context:

‘Bob’ and ‘Mike’ are both creating a software program for kids about the game of soccer.

Bob’s ambition may be to teach soccer skills that require focus and repetitive practice, educate the players on tactics and techniques, and help them to better their physical and mental capabilities to play the game.

Mike’s aspiration could be to demonstrate the value of working as a team, help each player to strengthen their confidence and competencies about the sport, and make sure they gain critical perspectives on winning and losing with grace and undiminished determination.

Their objectives are entirely different. Being able to promote their Mission, Vision and Purpose will ensure that they build a meaningful program experience, attract the right audience, and meet the expectations of every young person who participates.

Continue reading “The Brand Anatomy (Part I)”

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The engineering of a company’s digital commerce is more important than ever before.  Making prudent and progressive infrastructure decisions, while also strategically being lean and competitive, is a new kind of approach which doesn’t occur by happenstance. 

It requires widening your time-honored, long-established lens and committing to an unwavering technology stewardship, along with the following:

  • significant planning
  • objectivity and exploration
  • outcome modeling
  • high-level disciplines and standards
  • continually maturing team insights and ingenuity

Some simple recommendations are to avoid hype, do not be swayed by the claims from technology firms, reps or self-described pros, evaluate a diverse number of methods and pathways, and amplify value and efficiency at every stage.

Why ‘value’ and ‘efficiency’? Because those are the foundations of lean principles.  By creating capabilities-driven production with waste-reducing workflows, the aim is to reach more effective and profitable performance.

Continue reading “Business Use of Lean and New Technologies”

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‘Design Thinking’ is a business methodology – and ultimately an attitude – being used by companies that have embraced digital transformation, re-orienting their strategy towards innovation and experimentation. To be on the front end of this, there are essential changes to how an organization reasons and rationalizes its way of doing business.

Fundamental to Design Thinking and Digital Transformation

  • Be open to new information and uncommon ideas
  • Embrace uncertainties as part of exploring and exploiting opportunities
  • Experiment: hypothesize and employ rapid testing and iterations for validation
  • Understand that trial n’ error actions are constructive
  • Make it a priority to be data-informed for forecasting, identifying patterns and better pathways
  • Socially listen to gauge sentiments and to capture real-time interests, motives and preferences of customers
  • Perform journey mapping across the customer’s ecosystem (not your own)
  • Be channel agnostic
  • Require that customers will benefit from the outcome of every decision

Shifting the collective mindset of a company in order to gain from design thinking can be fraught with obstacles and resistance.  You must be patient and persistent, providing ample time to stir curiosity, foster esteem, inspire cultural growth, and build momentum among team members.

Continue reading “Innovate Your Customer Experience through Digital Transformation”

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A brand’s value is its voice. Authenticity strengthens brand authority. A communication strategy institutes the concrete foundation of customer engagement, trust and loyalty. The style and true essence of your messaging has a significant influence on buyer confidence. What matters is relevancy, precision, compelling expression, vivacity and a positive experience. Detouring outside ‘customary’ content and daring to be expressive and novel are how today’s innovators deviate from the standard bearers. To be resonating requires the art of persuasion.

We are experiencing a major health crisis across the globe which impacts businesses of all sizes and requires clear and constructive messaging.  

 An organization is judged by how it performs in both thriving and volatile moments, placing the greatest weight on how effective they share information, reveal their confidence and character, encourage and motivate, and focus on progress and positive momentum.

Continue reading “Art of Persuasion: Optimize Communications and Brand Messaging”

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There has been a sea change to life as we know it.  We’re pierced with a catastrophe consciousness that permeates every element of emotion. Stabilization feels vastly far off.  Truth is, bringing our axis back in balance will take time.  For that reason, we must now remind ourselves… What am I here to do?  What matters to me? If I am to lead, what does that look like in this crisis?

There is no such thing as easy success, simple fortune nor sure-fire leadership.  All require a constant effort, reaching deep inside to find the mental and moral fortitude to persevere, be resilient, demonstrate grace, express gratitude, overcome fear and pursue your passion despite difficulties, obstacles or naysayers.

Withstand the sense of danger… and be vulnerable. Walk and live your purpose with authenticity. Don’t settle for the trail already blazed – make your path, even if it takes you to unlikely places. Always keep growing and know that every failure is both an opportunity and an ambit of learning. 

Like clay, we have the ability to shape life at every turn. There is no formula for success, only a foundation of principles, requiring determination, fervent pursuit, discipline, a fierce faith in your ambition and the humility to own the mistakes and missteps that come along the way.

Your ability to thrive will require tremendous practice, patience, endurance and pure courage. Build slowly, master your talent, stitch your story, and don’t ever stop being hungry to achieve your own excellence.
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There are a wide range of models and principles around operating a lean business. While being ambitious and driven are admirable, there are many challenges and pitfalls that could undermine your genuine interest in rapid growth.

The primary objective of ‘lean’ is sustainable progress, which may include reducing errors, eliminating unnecessary costs, raising performance, targeted augmentation, customer experience optimization etc.

A high level framework:

  • Build Value
  • Create Impact
  • Increase Velocity & Pace of Production
  • Perform Project  and Priority Mapping
  • Streamline Processes
  • Reduce Workflow Inefficiencies
  • Lower Costs

Continue reading “Leaning Into a Lean Approach”

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At a time when technology and touch points dominate commerce, brand and marketing strategies are becoming increasingly fluid. To ensure your programs deliver the desired results, consider the following:

#1

Tie Projects to the Company’s Mission and Vision

Start by asking – what is needed most?

  • Brand Awareness
  • Revenue
  • Launch or Relaunch a Product
  • Introduce a New Service
  • Customer Retention
  • New Market Penetration
  • Expanded Market Reach
  • Acquisition of Leads
  • Conversions
  • Website Visitors
  • Inquiries / Chats
  • In-Store Traffic
  • Referrals
  • Re-engagement
  • Subscriptions
  • Loyalty
  • Auto Reorders
  • Build or Rebuild Trust

Continue reading “12 Aggregated Pointers for Today’s Marketer”

A brand has a broad array of components such as graphics, messaging, style guide, logos, marketing materials, business templates, video files, signage, event provisions, promotional designs and many other resources. Managing these assets effectively with essential protocols requires a centralized system that has features such as:

 

  • Directory mapping
  • File hierarchy
  • Browser-based interface
  • Optimal findability
  • Ease and speed of import / export
  • Preferred display options
  • Categorization and configuring models
  • Well-defined naming conventions
  • Customizable taxonomies to allow for industry-specific classifications
  • Metadata for search optimization
  • Accessibility permissions and controls
  • Security functions
  • Detection of duplicates
  • File lifecycle tracking
  • Administrative tools including file transformation, resizing & transcoding
  • Auto-generated notifications and alerts

 

Many companies still rely on depositories that consume a tremendous amount of time for manual management. Further, depository link sharing rarely has longstanding dependability.

 

While it may be challenging to offer a concise ROI for investing in an asset management system, the organizational gains are significant & time-savings is a cost benefit that will payback appreciably. Avoid the stockpile implications – and don’t put your assets on the line!

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