digital technology

 

 

In a constantly evolving business environment, and with ever changing customer behaviors, a team’s intentions must be bold to strategically innovate. The objective is to scale with purpose, capitalize on opportunities, use data effectively, and instigate both engagement and action.

Let us look at the ‘how’.

Research and Data Exploration

First, identify where your target audience spends time and earnestly research the ways they express interest and enthusiasm.  Examine their buying habits and analyze purchasing preferences.

Through a deep dive into customer buying behaviors, along with their information-seeking activities, you’ll capture valuable insights, keywords, and decision-making factors.

Following the research, prioritize your projects, resources, and budget based on the channels that have the attention of your customers.

Core Digital Channels

  • Search Engines
  • Website / Landing Pages
  • Mobile App
  • Digital Ads
  • Blog
  • Email
  • Video
  • Social Media
  • Mobile, Wearable, and IoT Devices
  • Influencers
  • Online and Retail Stores
  • Marketplaces
  • OTT/CTV
  • Resources (eBook, Case Study, Guide)
  • Text, Chat, Voice
  • VR Spaces
  • AI Experiences

With so many potential touch points, your strategy must be data-driven and data-informed. Through the lens of business intelligence, build campaigns that align with buying trends and customer sentiments.

It is also essential to be knowledgeable of challenges across the digital landscape.  Structure your strategies and testing program with an accurate view of these obstacles and hindrances.

Continue reading “Core Requisites for Digital Commerce Success”

Digital-Performance- Arrow-Graph

 

The motivation to purchase online continues to rapidly rise. Is your business positioned to take advantage of digital commerce? 

Here are some questions to weigh:

 

  • Are the value and distinct benefits of your products or services expressed clearly and concisely?
  • Are you effectively customizing campaigns to tap the unique buying intent of each customer segment?
  • Is brand messaging being consistently shaped to inspire, inform, and persuade the audience?
  • How creative, impactful, and informative is the visual experience of your brand?
  • Do you tell an authentic and compelling story which your audience can relate to?
  • Does the website’s interface and user experience drive conversions?
  • How well have you tested and optimized content, graphics, elements, functions, navigation, information architecture, performance, and mobile design?
  • Can a visitor seamlessly and intuitively search for products or information on your website?
  • Is your monetization strategy being executed across channels with the right cadence to influence customer action?

 

While seemingly simple, there is a complex formula to digital commerce which is an art (creativity, content, and innovation) and science (automation, testing, and technology). Being strategic, agile, and tenacious in both interface and infrastructure are essential to building online sales. 

Continue reading “Optimize Digital Performance & Monetization”