A well-architected, high functioning application framework is the foundation for an effective website. Once the right platform is in place, set your design strategy based on the business objectives (i.e., revenue, net profits, market penetration, new opportunities, incremental sales etc.) and digital objectives (i.e., ecommerce, subscribers, macro and micro conversions, traffic, referrals, brand engagement etc.)

There are several design options, most especially for mobile, including adaptive, responsive, fluid, parallax, dynamic and more.

Site designers must be tactical in the following:

  • How scripts will run
  • Optimizing & minimizing images
  • SEO, meta, and schema
  • Caching
  • Proper CSS and code configuration
  • Crawlability and indexability

Continue reading “Digital In”Sites” for Design”

Ecommerce is driven by consumer intent and buying behaviors. An online merchant must present their product or service in an environment that is intuitive, familiar, trusted, motivating and seamless. 


A website’s primary objective must be to eliminate the distance that exists between the user and the brand, including economic, cognitive, physiological, emotional, awareness and significance. 


Successfully reducing ‘gaps’ requires optimizing key aspects of an application, such as:


  • Navigation and hierarchy 
  • Process flows
  • Interface design
  • Orientation structure
  • Mobile configurations 
  • Visual experience
  • Content merit and arrangement 
  • Data display and acceleration
  • Personalized components


Understanding intention starts with identifying the different motivators:


  • Purchase – price, discount, incentives, shipping fees
  • Information – seeking to answer ‘who, what, when, where, how’
  • Location – nearest to the user, directions, maps and routes
  • Experience – desire to be inspired, enlightened or entertained
  • Explicit – based on one or more specific keywords


The architecture of a website will dictate how well customer engagement and actions are achieved. Usability and findability require blending creative and compelling experiences with the science of online interaction behavior.


For those building the user interface, make it a priority to be data-informed, using business intelligence to identify consumer drivers. And design first for platform structure, data taxonomy, and navigation before presentation and context.